Privacy Policy – Patharghata Online Shop

Effective Date: [10/06/2025]

Welcome to Patharghata Online Shop. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application.

We are committed to ensuring that your privacy is protected and respected.

1. Information We Collect

We may collect and process the following types of information:

Full name
Phone number
Email address (if applicable)
Shipping and billing address
Payment information (secured via third-party gateways)
Device information and app usage data
Order and transaction history

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Deliver products to your address
Provide customer service and support
Send notifications about your order or app updates
Improve our app and services
Send promotional messages (if you opt in)

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information in the following cases:

With delivery and payment partners to complete your orders
With third-party service providers (e.g., analytics and notification tools)
If required by law, court order, or legal process

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Third-party Services

We use third-party services that may collect data to help us enhance your experience. These services may collect identifiers such as your device ID, app usage data, and (if permitted) location.

The third-party services we use include:

Firebase Analytics / Google Analytics
For tracking app usage and performance metrics.
OneSignal
To send push notifications. OneSignal may collect device identifiers, app usage data, and IP/location (if permission is granted).
Read more: OneSignal Privacy Policy

We recommend reviewing the privacy policies of these services for detailed information on how they manage your data.

6. Children’s Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we discover that a child has provided us with personal information, we will delete it immediately.

7. Your Rights

You have the right to:

Access the information we hold about you
Request corrections to your data
Request deletion of your data

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app and updated with a new “Effective Date”. Continued use of the app indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or want to request data access or deletion, you can contact us at:

Patharghata Online Shop
📧 Email: pgappsbd@gmail.com